Frequently Asked Questions
Ordering & Delivery
How long will my order take?
Every piece is printed to order. Production usually takes 3–5 working days, then delivery time depends on your destination. Estimated delivery times are shown at checkout.
Where do you ship from?
All orders are printed and shipped from the UK.
Is delivery free?
UK delivery is free on all orders. Worldwide delivery is free on orders over £140; below that, it's calculated at checkout.
Do you ship internationally?
Yes. Orders outside the UK may be subject to import duties or taxes set by the destination country.
How can I track my order?
Once your order is dispatched, we'll email you a shipping confirmation with tracking details where available.
Products & Printing
What are your clothes made from?
We print on Stanley/Stella garments made from organic cotton. Each product page lists the exact fabric and weight.
How are the designs printed?
Each design is digitally printed onto the garment by our UK print partner after you order.
Are the gold details metallic?
No. Gold-coloured details are a printed effect, not metallic foil or glitter.
How should I care for my order?
Follow the care instructions on the product page. For our jumpers and hoodies: wash at 30°C, do not tumble dry and do not iron.
Returns
Can I return my order?
Yes. You can cancel your order for any reason, including size, within 14 days of receiving it. Return postage is your responsibility unless the item is faulty, and items should be unworn. See our Returns & Refunds Policy for full details.
What if my item arrives faulty or misprinted?
Email hello@truthpluslies.co with your order number and clear photos, and we'll put it right.
Contact
How do I contact you?
Email us at hello@truthpluslies.co. We aim to reply within 1–2 working days. For collaborations, email collab@truthpluslies.co.